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Troubleshooting |
Diagnosis and correction of a wide range of hardware and software problems, including those due to file corruption, improper Windows® and application settings, malware infestations, temporary file buildup, incomplete or erroneous application installations, and hardware failure. |
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Malware Cleanup |
Detection and removal of viruses, worms, Trojan horses, adware, spyware and excess pop-up windows. |
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Repairs and Installations |
Installation and replacement of software, drives, printers and networking components; resolution of printer problems. |
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Data Transfer and Backups |
Transferring data from an old computer to a newer one; design and setup of appropriate backup protocols to provide ongoing protection for the client's data. |
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System Tuning |
Identification and correction of Windows® registry problems, disk fragmentation, buildup of temporary files, and other conditions that degrade system performance. |
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Buying Recommendations |
Identification of the client's needs and preferences; formulation of recommendations of brands, sources, features and timing of hardware and software purchases to meet those needs and preferences. |
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Training and Assistance |
Individual training on Windows®, applications, and common computer tasks, including patient assistance and “hand-holding” for new users. |
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Custom Programming |
Needs analysis, design, programming, installation and support of custom database applications, using Microsoft® technologies. |
