Alan M. Silverblatt - Services

Services
Troubleshooting	Diagnosis and correction of a wide range of hardware and software problems, including those due to file corruption, improper Windows® and application settings, malware infestations, temporary file buildup, incomplete or erroneous application installations, and hardware failure.
Malware Cleanup	Detection and removal of viruses, worms, trojan horses, adware, spyware and excess pop-up windows.
Repairs and Installations	Installation and replacement of software, drives, printers and networking components; resolution of printer problems.
System Tuning	Identification and correction of Windows® registry problems, disk fragmentation, buildup of temporary files, and other conditions that degrade system performance.
Buying Recommendations	Identification of clients' needs and preferences; formulation of recommendations of brands, sources, features and timing of hardware and software purchases to meet those needs and preferences.
Training and Assistance	Individual training on Windows®, applications, and common computer tasks, including patient assistance and "hand-holding" for new users.
Custom Programming	Needs analysis, design, programming, installation and support of custom database applications, using Microsoft® technologies.
Rates
Initial Consultation	Free initial telephone consultation (up to 30 minutes)
Flat rates for work on computers carried in by the client	Data Transfer (up to 25 GB) from old computer, delivered to client on a USB drive $50 Computer Retirement (wiping all personal data, then recycling the hardware) $50 Data Transfer with Computer Retirement $75 Comprehensive Clean and Tune Up (removal of malware, unwanted/unneeded software and junk files, plus Windows® system tuning) $100
Other services	Services performed in-shop, by telephone, or remotely over the internet $80 per hour (1/4 hour minimum) Services performed at the client's home or business $100 per hour (1 hour minimum) Daily and flat rates are available for programming and certain other projects. Please inquire for specifics.

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